Learn the conversation.
A clear framework for listening, asking better questions, and helping patients take their next step.
A personal AI coach for the people
behind every patient conversation.
Give every team member a place to practice, find their voice, and build confidence—before a real patient is on the line.
PEARL Patient Intake System™
Turn “I know what to say” into “I’m ready for this.” One conversation, one insight, one step forward.
A clear framework for listening, asking better questions, and helping patients take their next step.
Practice out loud with AI patients. Work through hesitation, money questions, and the moments that rarely follow a script.
See what worked, understand what you missed, and get a practical next step based on your conversation.
Not everyone needs the same feedback. Your coach focuses on what happened in your conversation—and what you can try next.
“I’ve been putting this off. I’m a little nervous about the whole thing.”
“I’m glad you reached out. What’s been worrying you the most?”
Explore a scripted example. No microphone or sign-in needed.
Small changes in the conversation.
A more thoughtful patient experience.
See how feedback turns this conversation into something you can build on.
Your team brings different voices, backgrounds, and ways of connecting. Coaching should make room for all of them.
Choose a language to explore the coaching preview.
See the English exampleEnglish training is live. Spanish, Mandarin, and Cantonese are multilingual previews; full training is planned.
A structured path through the conversations that matter most to your patients and your practice.
Find your starting pointOpening · Discovery · Hard questions · Money · Next steps · Handoff
A complete patient conversation that brings your skills together.
Treatment tracks open after certification and practice enrollment.
Need help getting your team started?
Let’s talk
Patient coordinators and the team members who guide patients from their first inquiry to their consultation. PEARL gives new team members a foundation and experienced coordinators a place to sharpen their conversations.
Feedback is based on the conversation each learner actually has. Review what you did well, see which criteria you met, and get a specific next step. Attempts and progress stay connected to your own account.
English voice practice is available now. The examples on this page preview the coaching experience in Spanish, Mandarin, and Cantonese. Full multilingual training is planned; these previews do not change the language of the current curriculum or live sessions.
The core track covers opening a call, discovery, hard questions, money conversations, next steps, and a clear handoff. After certification, practice-enabled treatment tracks cover dental implants, All-on-X, veneers and smile makeovers, and clear aligners.
Your practice administrator enrolls your email address. Enter that email in the sign-in panel, then use the eight-digit code sent to your inbox. If you have not been enrolled, ask your administrator or contact BrandKlout.
Practice that meets you where you are.
Coaching that helps you move forward.